Two FP2 Cases in 6 Month get broken at the Volume Control Buttons

Help Fairphone 2
1

Hi,
now my second Case gets broken at the Volume Control Buttons in the 6 Month since I have the Phone. With ~25€ for a new Case, this is quite expensive over the years I hope I can use the FP.
Does someone else have similar Problems?

https://pbs.twimg.com/media/Cru2yOTWAAESEDl.jpg

And, I’ve tried to send a direct Support Request, but the Form is not working. Or maybe it is working, but after hitting the “submit” Button, the Form is always shown again with no indication for an Error or successful delivery.

2

A post was merged into an existing topic: Cover issues (deformed, splits, cracks) (see first post)