I got my FP2 two weeks ago. The first ten days, everything was right. But one day, all actions on screen began to be slow, very slow : For example, when I type an SMS at a normal rate, each letter is normally registered but it appears on a screen with a delay of 2 or 3 seconds after the action on the keyboard. The same when I push on a “button” in an application, I get the small vibration telling that the action succeeded but the screen reacts with a delay of a few seconds. Apart of touchscreen reactions, everything seems to run normally, GPS routing is OK. Phone calls, once picked up, are clear and fluent. Videos play normally…
I tried a lot of things to solve my problem : simple reboot, power off then battery removal, factory resets with and without SD-card. I installed the new version 1.3.6, today. But nothing changed, my phone is desperately slow !
Did somebody have this problem, before ? Do you have some idea to test ?
I’ve tried, but the screen does not come off as easy as on youtube. I don’t feel comfortable with it, so I wait until my son gets home next week. He is much more technical than I am.
Thanks anyhow. I now know in which direction we should be heading.
No, I haven’t found any beginning of solution yet.
Fairphone support seems to be reduced to an automatic mail answering software.
I didin’t try to remove the screen module. What about the device guarantee if this removal goes wrong ?
Thanks a lot for your advice : You convinced me to try this operation and now, I’m the happiest man on earth ! MY PHONE WORKS
Let’s hope it will work more than 2 weeks, now ! @Gerard2, just try to remove the screen module and put it back. It’s a bit harder to do than it seems to be on the video but there’s no trap.