After trying to reach customer support countless times and not receiving any customer support at all
Not by phone nor by mail I try to reach FP HQ via the forum
I am very dissatisfied with your phone, your support and your customer service! Because you delivered a faulty phone and you didn’t do your best to help me to get a working phone I want my money back!
The phone was faulty from the get go
It shuts off for no reason during a call or when charging…
So, I tried make screenshots like you asked me to… But the FP3 keeps on rebooting and so I am not able to make pics of the problem
For the rest I have done what you standard are telling people to do when running into troubles with the FP
Again like a have shared via email numerous times before… After having bought the FP 1, 2 and 3 my patience is gone and I really want a refund
The FP3 is too unreliable for me being the default smartphone
@Neo_de_Bono
Right now, there might be troubles, i.e. lack of response, due to the Corona crisis, even though they say,that the support center is fully operational:
Hello @Neo_de_Bono, heartfelt apologies for the experience you’ve had. Could you please pop me a private message with your full name and your latest support ticket number (if you have one), so that I could follow up on this with my colleagues in Customer Support first thing on Monday morning?
Thanks also to @BertG for tagging me in this post.