I agree with the article, but there’s one rather cute but naive statement in there:
Users want a high quality experience. I can see that. You can see that. Just the OEMs can’t.
In my experience users don’t necessarily want a high quality experience. Or, to be more accurate, they don’t know what a high quality experience is. People believe that if they buy a Sony, Samsung or LG phone, they are getting a high quality experience (no matter what model). The average user has no idea about market saturation, the rushing of new devices or the update problems Android faces.
It’s that little fact that OEMs know. Customers have blind faith in their brand and the big brands are grotesquely abusing that faith right now.