đź‘Ľ The Fairphone Angels Program (Local support by community members)

Fairphone Angels* are active volunteers in your area that offer their expertise to assist you.
Most Angels cannot offer all of the following services. Simply contact your local Angels to find out more! :slight_smile:
And as volunteers they’re not always available. So don’t be mad if they don’t answer in time. :wink:

Assistance may be given for:

  • demonstrating and assisting you to repair your Fairphone yourself
  • solving problems online or in person
  • demo the Fairphone in person
  • sourcing spare parts locally or through group spare part orders (#groupbuy) to keep down delivery costs
  • information about community events
  • running your own Urban Mining Workshops or how to get involved in the Fairphone Story
  • anything else that can be solved locally

How to get in touch

You simply need to locate the Angels that are closest to your location and contact them via e-mail. They will then try to give you tips and can organise to meet up with you to solve your problem if necessary. The existing Angels can be found below.

Warning: Please be aware that mails from Fairphone Angels might end up in the spam folder of your inbox, notably in Gmail. We recommend you to check it regularly when you are awaiting a reply from a Fairphone Angel, so you won’t miss an email.

Open this map and list of Fairphone Angels in a separate window by clicking here!

Legal Disclaimer

The help provided by the Fairphone Angels is for free.
Repairs, updates and advises come with ABSOLUTELY NO WARRANTY.

Background information

The concept of the Fairphone Angels program was proposed by former Fairphone employee Philippe during the #efct16 and is being developed and implemented by the @Archangels.

The goal is for community members to offer assistance to people in their local area. This helps to build local networks of Fairphoners (and wannabe Fairphoners & Supporters) to spread the good word, while assisting the Fairphone Support team by helping to resolve problems. For instance, troubleshooting and assisting with replacing parts is something that is easier to deal with in person rather than via the forum (plus it saves the time and CO2 when sending a phone to Fairphone for repair).

How to become a Fairphone Angel yourself

You can become a Fairphone Angel if you are an active community member and want to help other Fairphoners in your area. If this describes you, we warmly invite you to propose yourself by posting below (please add your city/region)! We will then guide you through the setup process. :angel:


  • A special forum section for specific Angels questions
  • Your own fairphone.community e-mail address
  • Visibility on the #communitymap

PS.: If there is already an Angels group (a so called Fairphone Heaven) in your area, you are, of course, very welcome to join it!

Questions or remarks?

Please comment below to ask them or contact the @Archangels the dedicated group of volunteer community members administrating the Fairphone Angels program.


Angels are typically described as benevolent, dreadful, and endowed with wisdom and knowledge of earthly events, but not infallible (Wikipedia (2017-09-13))

:fr: Possible de trouver une batterie neuve Ă  Paris?
FP2 Won't turn on or charge - See first post for troubleshooting
:de: FP1 startet nach dem Aufladen nicht mehr
WeAreFairphone Community Server (fairphone.community domain)
FP 1(u) Screen wanted
:netherlands: Stuck in Team Win Recovery after update
FP1 broken after 4.5 years. So sad!
My FP1: Six years and counting! | Who is still using their FP1?
:de: Kaufberatung / Empfehlung Fairphone 3
New forum update: Discourse 1.9
Love your phone longer: Tips from our customer support team
Local Fairphoners address book (Fairphone communities)
:de: :uk: 3 months old Camera Module (new version) does not function
FP2 - G sensor / Accelerometer is dead
Want to sell my FP1 - how? where?
Memory full (again)
:de: Stand der Sicherheitsupdates 05. Oktober 2019
FP1U Display needed
How do I know whether the screen or the core module is damaged (white static after dropping)
FP1 USB port is broken, looking for a replacement
FP1 - no sound from me over the phone even after reboot; freezing screen during calls
:de: Repair Shop in Ă–sterreich?
New FP2 but where is my data?
:star: European Fairphoners Community Trip to Amsterdam 2018 (#EFCT18)
Group Purchase Spare parts Belgium?
Fairphone Angels Homepage
:pencil2: #wearefairphone Community Projects
:de: Kamera kaputt; "Ihr Gerät hat auf der Rückseite keine Kamera"
Looking for: FP1 screen and ear piece speaker and loudspeaker part
Just bought FP2 fell on the floor.. dead, no signs of life
[HAVE IT] FP1 dinosaur [found] love (and a screen)
Welcome! Introduce yourself here!
Photo transfer from FP2
How can I get a Fairphone in South Africa?
Free broken FP1: NOT ANYMORE ! (see conversation with Urs)
I really need help with my FP2 i cant get through on the phones can anyone help its urgent as i have lost all usability
Beats headphone doesn't work with my new FP 2 (it did with my old FP2)
FP1 no longer charges
Flaws of my Fairphone 2
Earpiece Fairphone 1/FP1U gesucht. Hörer-Lautsprecher
Challenges installing open os--- battery won't charge/ phone does not shut down
Is Fairphone2 without google (absolutely without) possible for a technically clueless user?
FP1 seems dead and does not react anymore
FP1 overheating
Malfunction of Secondary Microphone?
Looking for a replacement for FP1 touchscreen module and/or USBconnector unit
[GONE] Gratis abzugeben im Raum ZĂĽrich-St.Gallen: Defektes FP2
[GONE] Gratis abzugeben im Raum ZĂĽrich-St.Gallen: Defektes FP2
Headphones don't work, even if they're supposed to do so
Fairphone 2 won't charge at all
Inductive charging on FP1?
FP1 Cover in Germany
Anyone having a FP1 with a working Display or just a Display to give away? Das wäre toll :-)
Need objective informations about everyday life with a fairphone2
Fairphone Community Map
Infinite boot loop - how to troubleshoot? how to switch power button?
:fr: Trouver de l'aide pour réparer mon FP2 à Grenoble
Honestly considering replacing my FP2 - 2nd Best Alternative?
:de: :gb: Fairphone Community Aachen :computer: Videostammtisch 10. Mai
:de: :gb: Fairphone Community Aachen :computer: Videostammtisch 10. Mai
:de: Berliner Fairphoner
:es: ReparaciĂłn mĂłvil mojado
My opinion about Fairphone 3+
:de: MĂĽnchen Fairphoners
Unable to download anything
Giveaway Back Camera Fairphone 3
:de: MĂĽnchen Fairphoners
FP3 very slow after drop
:de: Austrian Fairphoners in Graz
:switzerland: Giveaway FP3 camera + top module
Fairphone community in Scotland?
:de: MĂĽnchen Fairphoners
Please help. My FP2 keeps vibrating and won't come on
Sound through earphones not working
:uk: :fr: :de: New main camera module not recognized
:de: MĂĽnchen Fairphoners, Open Meetup am 30.11.2020
FP1 battery needed to save numbers from phone!
:fr: Touches "rond" et "carré" sur bas écran accueil ne fonctionnent plus
:fr: Fairphoneur•euse•s autour de Montpellier
:de: MĂĽnchen Fairphoners
:gb: :denmark: Downgrade from fairphone3+ to fairphone 3
Where to get help installing FP3+ front camera
:it: :uk: /e/OS is the possibility to deggoglelized FP?
:de: :gb: Stuttgart Fairphoners Meetings / Treffen / Community
Fairphone Community in South Africa
:de: Nach Update Totalversagen?
:es:[ca] help, no se enciende
:es: ¿Alguien de España tiene un FP2?
In/out calls not working
Cannot connect to Play store since update
I have to give my wife a present for the anniversary
Welcome! Introduce yourself here!
Fairphone Angels Homepage
Fairphone Angels Homepage
Fairphone Angels Homepage
When picking up an incoming call, the caller can not hear me
FP1 Microphone failing
Fairphone Angels Homepage
Fairphone Angels Homepage
:de: MĂĽnchen Fairphoners
:de: Nach Update FP2 im A
No sign of life after LineageOS+microg upgrade attempt
Going against the grain to design a sustainable phone
F2 display contacts problem
I need to repair my fairphone 2 in Spain
:de: FP1 startet nur noch bis: blau,"start a movement" "FAIRPHONE", dann geht nichts mehr weiter

Hello :slight_smile:

I would like to join in as a Fairphone Angel! I’ve seen from the community map that we don’t have anyone in London, and this is a great place I think I can offer support from. I read heavily in the community, and have strong knowledge and experience with FPOS, Fairphone Open, and Lineage.

Let me know if I can be the first in London!


Hi @anthony, sorry for not replying for such a long time!

If he hasn’t done so already, a Guardian Angel will get in touch very soon. :slight_smile:

Hi Stefan :slight_smile:

No problem, Chris has been in touch to get me started.


Hi guys! Munich calling. I’m living there, and could help people in French, German and English. So I’d be happy to start a helping community there!


Are you in touch with the Munich Fairphoners?

for Augsburg and Munich, write me in!


Maybe you are still interested now that there’s already an Angel base (JBap & jayy) in your area, @Paule? :slight_smile:

1 Like

Adding to this the Augsburg contact @vthejay.

Sorry, I switch to German for a second : Klar, solange es mir beruflich möglich ist und ich es überhaupt kann helfe ich gerne in Augsburg mit.

1 Like

Hey everyone,
I’m from Bochum, Germany. Count me in ;-]

Hi @charlie! Good to read it. One of the #fairphoneangels will get in touch soon! :slight_smile:

Hey, I’m from Gladbeck (Ruhrgebiet, NRW) and can provide support with Android and flashing custom ROMs. Also can help with repairing a phone if one doesn’t or can’t do it by himself.

In the near future I do plan on attending the meetup in DĂĽsseldorf. Just not sure when.


Great! Do you think it would be a good idea to unite Bochum and Gladbeck because of the functionally connected Ruhr area?

1 Like

Yes, totally! With the public transit it’s easy to hop around cities in the area. I frequently travel to Bochum for appointments. Here’s a rough list of cities in the area (that I can think of right now and I reach with my public transit ticket.):
Gladbeck, Bottrop, Essen, Oberhausen, Gelsenkirchen, Dortmund.

At weekends and national holidays I can travel through the whole VRR network. (https://vrr.de - there should be a map.)

1 Like

Please put me on the list for Moray / Scotland - Forres / Findhorn area. I know we have a couple of Fairphoners here. I can offer an FP surgery as part of our T-Exchange Moray Firth Makerspace. We meet every third Friday of the Month (This evening I am going to show how to replace the camera modules…). And - time permitting - I can offer some wee help outside these “office hours”.


Hey, I want that cool badge too, @Stefan! :wink:

I can meet in Madrid and Madrid area, Spain. I frequently visit Medialab Prado, which is a centric place for peer collaboration and workshops from the Madrid city council. It has OSM or Wikimedia groups, for example, and had a Mozilla group too.

But I’m more reachable online. I’m a frequent collaborator on the forum (trust level 4) since I got a FP2, I also manage the WeAreFairphone group in GitHub with @Stefan, whom I helped with that awesome map you see above, got my hands dirty trying to make FPOOS better and Google-less (#livingwogoogle) and porting LOS with awesome people + making microG easily installable, and I didn’t assist to any EFCT yet because I’m a terrible trips planner, :sweat:


Great! :smiley: I added you to the @Angels. You are Angel No. 25. :sunglasses:


Are Angels no longer added to the map? (Scotland, Bochum, Madrid)

Those heavens are still “under construction”. :wink: