Telephone Speaker works only with earphones vor set loud, but not in handheld use

After yesterday’s update the telephone ear speaker doesn’t work anymore. Can’t hear people calling, only by earphones or loudspeaker.

Sorry you haven’t received an answer so far.

Do the speakers only not work for calls or also e.g. for listening to music?
What happens if you press the volume up button while someone calls you?
Have you tried installing the update again?
Have you tried opening up the phone and dis- re-assembling the sound module?

Hi Paul,

I already changed the top module and now the internal speaker works again.
Before I had opened and re-assembled the top module without success.
I also installed the update again.
I also tried the volume up button etc…
The mysterious thing was that it started working again for about two days without reason and then stopped again.

Ok, Thank you fo your assistance.

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Hi Celine,
My phone has similar problem with the internal earpiece speaker being very distorted.
You say that "The mysterious thing was that it started working again for about two days without reason and then stopped again. "
Has the problem recurred despite having a new top module?

I’ll try and re-install the update again, as well as re-assemble as well. But I don’t want to buy the top module if it doesn’t fix it.

Many thanks.

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