System Update to Android 10 => Stuck

I did the System Update to Android 10 (showed up yesterday) and now my Fairphone is stuck/frozen in the Startup Screen - the 4 Blue Dots that are normally moving…, are now not moving anymore…

Does someone know how I can fix this Problem without formatting my phone?


Hi Marcel,

did this occur directly during your upgrade attempt? Is it reproducable, i.e. does it happen every time you’re trying to boot the phone? Do you have a mircoSD card installed? If so, could you remove it and try again?

Good luck!


Hey Teeteh, Thanks a lot, removing the SD Card helped. I restarted 3 times bevore, always the same, but after removing the card, everything started normal!


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