Support ticket not answered since June 27th (not really solved though is it.....)

Hi,

Could anyone help get visibility of a ticket please? It will be coming up to 2 months soon and I only have a partially working phone…

Ticket number is 112766.

Thanks.

The only way to speed up things in urgent cases is to call them directly.

Support team members are not on the forum and will not see your posted ticket number. Earlier we had a thread where users posted ticket numbers to speed up their requests, but as that caused additional work and made the backlog larger instead of smaller this option no longer exists.