Stuck in "Do not disturb"/silent mode

[Volker]

@Malin.S

For now I have had to change the settings for silent mode so I can hear every call and message, but that makes it even more complicated when I really want the phone to be silent.

Hi, I had the same problem once. I also tried a lot (as reboots, clearing cache…) but finally came only out of that via the following workaround:
Settings->Sound & notification->Do not disturb->Automatic rules->Add rule
Added a temporary rule there so that this rule just enabled and then DISABLED “do not disturb” mode (via setting “end time” to very soon). This way “do not disturb” finally was disabled again for me.