Some problems with my FP3

[urs_lesse]

The first problem could be this one:

What is/was the "minor issue about the audio feature of the phone" "in less than 1% of the phones"?

Hi all, getting back to you on this topic. To make it clear: It is a timing issue in the firmware of the software that controls the Smart Audio Amp in the phone, and we are correcting it in a software release in Q1. I hope this provides some clarity for those of you experiencing audio issues with your Fairphone 3. Also, please make sure to contact Customer support anytime you are experiencing a problem. All the information is logged and provides valuable intel for improving the product.

Regarding the display problem, I have no exact idea. Make sure that the display is properly connected to the rest of the phone (check if the screws are tightened, and don’t forget to check if the plastic “teeth” are all close and “clicked” – look for gaps between the display and the rest of the phone).

To see how you can disassemble the phone, there are videos by Fairphone and illustrated instructions by iFixit.