Software Update: 3.A.0129.20210805 (unknown caller and zero brightness bugs)

[SimplyBrainy]

I’d like to notify that I’ve never experienced a problem with Vodafone (Italy). No “unknown” issue.

[til]

I got the same Problem “unknown” caller. Only Workaround is to change to 2G AND disable WiFi Calling. Both makes my Phone un-usable, which is my phone for work. When this will be fixed?

[LvA]

Let’s all move to Italy!

[anon9989719]

Hi @til Welcome to the forum. Let’s hope Fairphone sees your query, they do poke their nose in occasionally, but if you want an answer you could email support\at|fairphone …

[hefvogt]

We also experience a zero brightess in not so minimal light conditions; very annoying.

[anon9989719]

Hi @hefvogt Welcome to the forum.

There is a specific topic on this issue that may be of some interest.

Update Aug 0129 Ambient light | Adaptive brightness

Carrying on from the discussion on the Adaptive brightness issues noted since the latest update The issue appears to be a) the ambient light sensor is not working as it did before and b) setting the slider at any value is overridden once the ambient sensor reads again. So this happens in the evening as the light fades, even before sunset if there is no direct light on the sensor and early morning before such light and probably any other situation where sensor reads zero As soon as the s…

[LordNerevar]

Me and my mother experience the same problem (unknown caller) with our FP3 / vodafone / Germany. On both phones, the option for VoLTE is missing, so no quick fix available.

Is this a Fairphone problem or a Vodafone problem?

[chb]

After the last update I have the same problems: every caller is displayed as unknown and the brightness of the display changes randomly to very dark. I have never had these problems before.
Provider: Vodafone Germany.
Phone: FP3
Build: 8901.3.A.0129.20210805

[anon9989719]

@chb

brightness of the display changes randomly to very dark.

Hi Have at look at this topic

Update Aug 0129 Ambient light | Adaptive brightness

Carrying on from the discussion on the Adaptive brightness issues noted since the latest update The issue appears to be a) the ambient light sensor is not working as it did before and b) setting the slider at any value is overridden once the ambient sensor reads again. So this happens in the evening as the light fades, even before sunset if there is no direct light on the sensor and early morning before such light and probably any other situation where sensor reads zero As soon as the s…

[anon9989719]

Hi @LordNerevar Welocome to the forum

@LordNerevar

Is this a Fairphone problem or a Vodafone problem?

That’s is unknown but I have seen the issue reported on other forums.

It appears to be a Google Android update not specific to Fairphone.

I’m in the UK on EE and not such problem, but I have other issues after this 0129 update

[DeepSea]

@anon9989719

It appears to be a Google Android update not specific to Fairphone.

Where do you have this information from?

[anon9989719]

Away from home: Searching and responding to the forum is more difficult. Couldn’t remember where I read another similar topic, done a quick search but couldn’t find a ref. so maybe I was imagining it.

Will do a more thorough search in a few days ~ maybe ~ later.

UPDATE: Had another brief search and didn’t find anything so am putting it down as a mistake for now, not going to bother searching anymore but if I find any such ref will update here with a link.

meanwhile will edit my other post.

Thanks

[mcpresent]

Hello, since this update i also got the same issue which was already reported August 2020 and is dsircirbed with a solution here: Bug: Android 10 FP3 - Unknown Caller
Caller ID from incoming calls is always UNKONWN. You have to disable 4G. -->but then i can’t surf the web anymore (since EDGE is too slow for most things i wanna do with mobile data). So how do i fix it?

[mcpresent]

It is a FAIRPHONE problem. When i swith the SIM Card into anohter phone it work’s fine. AN dif i switch it to 3G mode instead of 4G (LTE) mode, i can see the caller ID. I’m using Vodanfe in Germany. Fairphone is describing a solution here, which does not work for me since i can’t use my phone right anymore

Bug: Android 10 FP3 - Unknown Caller

I’ve reported this to FP already, but I have found a bug with Android 10. Whenever 4g LTE or WifiCalling are used, any calls that come through this method do not display phone numbers - they show up as Unkown Caller. However, if 4g LTE is disabled and not connected to wifi, caller details display. The same is true with wifi calling. If wifi calling is enabled when connected to wifi, the call comes through as unknown caller. This happens on both SIMs and I have reset my phone to factory default …

[Nominally]

@anon9989719

et the display to 19% and still enable auto. I didn’t realise maybe the lowest setting ‘set’ is then the lowest the auto will go,

I get the same problem. Grateful for any news of a fix.

[Christoph_Harz]

I have the same problem with unkown caller id and Vodafone Germany.
It must be fixed very soon.
i use the phone for the work.

It is a big big misstake, that i can’t see whos calling me.

If i use another phone with the same sim card, there is no problem.

[Sauerkraut]

Agree, it has to be fixed very soon!
If they need more time to fix it, they have to give us the possibility to go back to the last working version at least. It’s a shame that this it not an already implemented feature, especially since this is not the first major bug that comes with an update (regardless of who is responsible, Google or FP).

[ontheair]

Maybe it would be a good idea, if everybody who has this bug, would contact the support team by e-mail.

Of course they should check the forum - as this is a big chance to get user feedback - but I am not sure if they do it very regularly.

(Just guessing. In the past there have been other bugs which have been discussed in the forum. When sending an e-Mail to the support team, they said “We have never heard about it”. So better make sure they know about it )

[SimplyBrainy]

Hi. I guess it could be only related to Vodafone Germany as in Italy I have not any of these problems.

In my opinion, I suggest to clear data of “carrier services” application.

Ps: I wrote this message during a call with my Mum (no unknow caller) over Wi-Fi connection.

[DeepSea]

I have made the suggestion to call support at Vodafone Germany, as it might be possible that they had to reapply/modify their server profile for the FP3(+)…