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Software Update: 3.A.0129.20210805 (unknown caller and zero brightness bugs)

Since the last update, I can no longer use my Garmin GPS as an external storage linked to my FP3+…
I also tried with a simple USB key, and it does not work either.

I checked my USB sticks and the conection to the notebook but evrything works fine.

Hopefully we don’t have to wait a quarter of a year for the next update. :slightly_frowning_face:

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@amoun: Its not a inconvenience, the phone is not working. Because I only can use 2G and only the network of my provider is used (no roaming) and I have to disable WiFi-Calling, nobody understands me and I understand like no one. I just can use the phone for making calls. This is not a phone with malfunctions, it simplys does no work as a phone.

Therefore and after waiting I contacted support to get a refund and send back the phone.

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Maybe it’s a good idea to create a beta tester community? If this isn’t in place already of course.

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I think Fairphone really need to think about this, looking at this update.
There’s a really good chance beta testers would have caught the serious mishaps.
If Fairphone can’t do adequate testing together with their development partner, beta testers would be of help, at the cost of a certain delay of releases.

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In general I very much appreciate a development team which listens to its users. We have seen some cosmetic fine tuning all around, and the targets (e.g. some space between provider label & clock) were either approached after user request or were on milestone lists or so… It is just super frustrating, that by these wishes of the few one repeatedly ends up with half-cooked solutions which don’t apply to all situations (Too much space on the left side of the clock in the status bar). Considering screen brightness, I didn’t care at all about Lowest brightness is too bright and feel ok that it was not priortised and tackled 2 years later. Hopefully, this one is reverted or finished properly sooner than next month.

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Very strange, because most of the phones around the world work like that and can be used as a communication device. Not all of the providers support VoLTE at all, but fall back to 2G for phone calls.

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Everything correct, but I think @til mainly refers to mobile data. Luckily, such a situation may not turn that bad in Austria, because there are still 3G network providers…

Well, in the Network-Setting you can either choose “Select Network automatically” or select it by yourself. If you deselect “automatically”, you get a list of providers. With my other phone and SIM-Card (o2) you can choose whatever network-provider you want. With the fairphone (vodafone) I only can select “vodafone” and all others are “(forbidden)”. That in my eyes shows that roaming (within the same country, I am not talking about EU-roaming) does not work. Therefore you only have a good call-quality, when you are at a place, where your original network-providers has a good network.

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Just to be clear: It depends on your contract with the provider which network(s) you are offered to use. Another point may be a SIM-locked phone, but that is not related to roaming…

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Okay, however: I have a shitty connection but only with the Fairphone. So I have to enable WiFi Calling often, if not, making calls is horrible, espacially in buildings. And this does not affect other people in the same place and also not with same provider.

It exists for the FP2, for some reason they don’t want for the FP3… :man_shrugging:
EDIT: to clarify, I don’t know if they want or not, just to say it doesn’t exist for the FP3.

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Had the unknown caller problem since at least November 2020. Country: England. Network: Three.

Brightness problem is new with latest update.

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i´ve the same problem since tthe latest Update: German Network!

Unknown Caller and Brightness!
i use it as a Business Phone !! urgent!!

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Same with me since latest Update: German Vodafone Network!
Brightness: Not dramatic to me
Unknown Caller: Nightmare! If this cannot be resolved within the next 4 weeks, I will have to buy another phone. Sustainability screwed up…

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Hi @domenicosgro Welcome to the forum.

As you consider this urgent, you may want to contact Fairphone, although of course that doesn’t mean the resolution will be quicker.

But this topic is a bit mixed, covering a few software issues and people’s unhappiness with Fairphone’s abilities, so your urgency is not likely to come to their attention via this forum.

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Cheers! I´ll contact them!

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Same here (provider and mobile).
Are there any news?

Same issue here with Vodafone Germany and the mentioned software update.
Last week I contacted Vodafone and they confirmed me, that the FP3 software update has broke something and that they’re aware of it and working together with Fairphone to resolve the issue.

On Monday (09/13/2021) they called me back to told me, that Fairphone had fixed the unknown caller bug and currently rolling out an update for this. However the new software update has not made it to me. My FP3 still claims it’s up-to-date =/

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Thanks for your efforts and update. It will no doubt take a while to push the update. Fairphone may be trying to bundle the Android 10 patch of 14th Sept ~ so it still maybe a week away etc. . . . .
https://source.android.com/security/bulletin/2021-09-01

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