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Software update: 3.A.0077-20201221

The problem is that I’m very much affected by this problem:

And in the latest Release Notes I noticed the following:

  • Fixed an issue that was causing, under certain conditions, the microphone to stop working until the device was rebooted.

So I would really like to get the latest update and see if that resolved the problem.

What if my carrier don’t care about FairPhone updates, is it then possible that I’ll never get the update?

In reply to the later part of your last post :slight_smile:

  1. Yes it’s possible, but very unlikely.
  2. What version do you have now and what did you have when you bought the phone, i.e. has it had any updates?
  3. There are continuous updates so even if the 0077 does help the next may, plus it may not be a version issue but damp or fuzzy hardware connection. There are post about checking the phone modules are settled in properly.
  4. I provided a link that shows where there are downloads for updates and you can re-install the whole OS if you want to try.

Separately is the problem resolved by rebooting? If so have you tried a safe boot or a factory reset, it could be other apps that are running that cause the problem. Have you disabled any any you may have installed etc.

Your initial post no 77, only queries when you may get an update it doesn’t link to a problem. If you do have a problem have you posted on a topic that is similar? Could you provide a link if you have to see how you describe your problem first hand. Quoting as you did at the beginning of your last post is ague and not related to the post which is about the latest update not previous problems.

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If that’s the case, why can I then log into the Network? I checked it twice: LogIn works with WPA2/WPA3 and WPA3 only.

I have no explanation for that.

Android 4.4.2 is from late 2013 and Android versions are supported a maximum of 3 years. So there is no logical way it can support a protocol that only exists since 2018.

And if you look at official Android documentation is states that WPA3 support comes with Android 10: https://source.android.com/devices/tech/connect/wifi-wpa3-owe

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I decided to go ahead with the update and I’m pleased to say that VoWiFi is still working on both Vodafone and EE sim cards.

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FYI:

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No, this update does not fix the problem you have. The blog post An update from our CEO: Reported software issues and our next steps - Fairphone says “So, we are still investigating the root cause of the “no audio until restart” issue”.
Mine and my girlfriend’s Fairphone 3 both experience this issue and we still have this problem. Until this is solved I restart my phone when i experience this issue…

Note, this does NOT mean WPA3 works again after the reset. It still only connects via WPA2, but it doesn’t lose connection anymore every few minutes.

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Thanks for clarifying.

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Hi there, my Fairphone 3 isn’t booting anymore after the latest update. Remains stuck after booting and unlocking the screen. Any other options besides factory reboot?

Besides, how come there seems to be no call support?

Hi Peter, thanks for bringing my attention to that blog post. While the problem is still present on my phone, it’s at least good to know that they’re aware of that issue and are working hard to fix it.

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Looks like it didnt fix my microphone issue. I need to reboot each time to get it working again and then works for a while and then stops again

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Welcome to the community forum.

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Hallo,
Thanks for the update. No random reboot since the Update was installed on my two fairphone 3.
The first one was:

Android 9 (OK) -> Android 10 (random reboot) -> Patch (random reboot) -> 3.A.0077 (OK)
Android 10 (OK) -> Patch (random reboot) -> 3.A.0077 (OK)
Thanks for that
Vegisto

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Yes, I am also very thankful that the phone is not rebooting anymore (especially while doing calls).

How about the other issues? Distorted voice, mic sometimes not working / fading, extremely low volume, echo problems when on speaker, etc.?
I still have all these issues, version 0077 did not solve that for me.

How about you? All these things are solved on your phone / provider? Would be interesting!

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Mic problems in that other callers can’t hear, strange as it has resolved itself but leaves the query as to why it happened.

I’m in the UK using EE (FP3+ Oct 2020)

I also still have these issues.

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Hi,

works on sosh now by manual search of the update in the settings.

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Same here.

Fun fact from the last weeks; shortened conversation with the support:

  • 18.01.2021, Me:
    “I updated to OSv77 last week. Still bad mic issues.”
  • 27.01.2021, Support:
    “We have a new update. Please update to OSv77.”
  • 27.01.2021, Me:
    “As I told you, I already updated to OSv77 two weeks ago. Problem is not fixed.”
  • 29.01.2021, Support:
    “Nice to hear that everything works fine! We will close the ticket now.”
  • 29.01.2021, Me:
    “What? It is not fixed! Please help me and don’t close the ticket.”

So let’s see what will happen next. Almost 4 months since the release of the FP3+. I guess it is time now to fix the issues.

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Kind of funny, if it wouldn’t be soo sad.
Could you share your ticket no, so maybe someone from Fairphone could look into this strange exchange. So, that they at least do not close your ticket prematurely.