SIMs not recognised

Hi all

I’ve had two SIMs in my phone working for months. Today I swapped one of them for a new one, and now neither of the two SIMs in the phone are working.

Under Settings > SIM Management, I see the two sims, but the ON/OFF switch is set to off and greyed out.

I have rebooted.

Anyone?

Are you using encryption on your phone?

Try enabling airplane mode and then disabling it again to see if it attempts to connect to your SIMs again

Hi

Yep, that was it. In fact it had already gone into airplane mode on its own, I just hadn’t noticed.

Thanks,

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Glad this is sorted for you :smiley:

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