When i use headset i can only hear with both ears in a very specific position of the plug. This is getting worse with time. Anything to do? Is the headset entry piece exchangeable?
First check with a different headset to make sure it’s not the headset’s fault.
Then contact support. If they don’t consider it damaged due to careless useage they might give you a free replacement. Otherwise you’ll have to buy a new top module for 25,50€.
2 Likes
Thanks! It’s the exact same symptom with my two headsets, so I’ll go on to support. Friendly greetings, Astrid
This topic was automatically closed 182 days after the last reply. New replies are no longer allowed.