What product(s) are you offering? FP4, Grey, 128GB, 6GB RAM. Not even 3 months old, was using it for less than a month right now. I am simply not happy with the experience, unfortunately, was elsewhere when the phone arrived, my cool-off warranty expired.
At what price are you willing to sell or give it/them (for free/fixed/negotiable)?
From where would you be shipping (country or city)?
Photo(s) of the product(s) (if it is a phone, please include a photo of the phone switched on displaying the current date):
Is that something confirmed by support? Because that would mean the phone would be very unstable, during winter (taking your phone out of your pocket in the cold) and summer (humidity). I also didn’t have this issue with phones that didn’t have an IP rating at all. I think it was just a coincident that the screen stopped responding. In the time I had a Fairphone 4 I didn’t experience this issue. And those were the cold months in The Netherlands. I also didn’t have a sudden reboot in the 6 weeks I had the phone.
There some other reports of screens becoming unresponsive. Maybe the quick and easy fix is to give the phone a good old factory reset?
I had the same issue with Iphone just with a bit lower temperature and higher in the mountains (like 2000+ meters higher;) Display susceptibility is a well known issue for me, nothing to panic about, just surprised it happened at 3-5 degrees.
Reboot completely random, afterwards everything works… Can’t trace what happened, hopefully never happens again.
network, I guess it is sorted for now based on the exchange on the forum.
I do believe that this might be a great phone only for someone with a bit more time and curiosity to dig into nuances. Unfortunately, it is not me, I am a bad early adopter material
Actually, even air tight packages can get condense. So no IP rating will help. Only if you suck out all the air you may delay the effects. It’s also scientific to reproduce hypotheses So let’s not get too creative with assumptions, it might give the Fairphone a bad reputation while it’s just an untested and unconfirmed assumption.