Perhaps there is a connector not good connected.
I suggest you open the phone and reposition the camera.
Hi John,
welcome to the community!
AFAIK there might be a transparent protection sticker at the back of the display that covers the hole for the selfie camera. Please check if it’s still there.
Greets Robert
Thank you, I’ll check when I get home
Thank you, I’ll open it when I get home and check
