Screen locks on Cyclestreets LiveRide

Hello. I’m new to the Fairphone and this forum.

I’m generally pleased with my new phone, but am having a couple of issues.

One issue I’m having is that the screen locks when I’m using Cyclestreets LiveRide (cyclists’ satnav). The verbal instructions continue, but with the complex junctions in this city I really do need the visual display.

I’ve got the latest Fairphone OS update (17.11.2).

I’m not sure if this is a Cyclestreets issue or a Fairphone issue. (It worked fine on my old phone and I’ve searched online but not found any other mention of the issue.)

The screen doesn’t lock when I’m using Google Navigate (though I do have another significant issue with Navigate which I’m still trying to narrow down).

Does anyone have any suggestion on how to fix the issue with the screen locking?

Oops, problem solved: there’s a padlock icon on the screen when in LiveRide. Having touched that, the screen no longer seems to be locking. :smile:


This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.