Screen froze and Support - awaiting time

Hi to everyone.
I don t know if I write in the correct section of the forum, if I have done a mistake please apologize me.

I am a owner of a FP2. Some week ago, whitout that my phone fall down or installing a new app, the touchscreen stop to answer of any command. Only the external button works.

So I wrote (10 may) to the support system asking to change my phone. Support request #103836.

  • Someone have same problem with the touchscreen?
  • It’s normal await so long?

Tnx to all’ and sorry for my bad english


A post was merged into an existing topic: Support request not answered yet