I have my phone for almost 5 months now and so far I only encountered minor problems.
However, lately it does not allways react when I press the power button to turn on the screen. The phne is switched on, but the screen just remains black. Only after one minute or two the screen becomes activated. When I receive a text message during that time, I can hear the notivication sound, but the screen remains black anyway.
I know that other people have reported problems with the screen after calls or during charging. But I have the problem when the phone is not plugged in and fully charged.
Thanks for the link, however I am not sure whether my problem is already described in this post. Yes I have updated my phone and I have already tried to clean everything (proximity sensors, the inside of my phone, etc).
But let’s give it another try. I cleaned every part of the phone again and I’ll let you know whether the problem reoccures…
iI have the same problems, and i dont think thisw problem is already in the wiki.
My screen doesn’t react from time to time and the only thing that helps is to press the powerbutton for around 20-30 sec and reboot the phone…
I also have installed the last update. If i’ll find time i will open the phone and clean the contacts for the display…
Hey, I have the exact same problem with my Fairphone 1! I can see or hear notifications, and my music would continue playing etc, but it’s impossible to activate the screen. It’s getting a bit annoying; I sometimes take out the battery to restart but it’s not the most healthy way of getting back control.
I contacted fairphone support months ago but they didn’t get back to me
I also have this issue. It started appearing not long ago.
I have also had these crashes at night when charging a few times which left the phone with black screen and the alarm clock not going off, which can be quite a big deal if you only use the phone alarm to wake up.
I’ve owned my Fairphone 2 for about a week now, and installed Fairphone Open on it (using the OTA package) around twelve hours ago, having no problems until about an hour ago.
Now, every time I lock the phone (or it locks itself, going to sleep while unplugged etc.) the screen remains black, with no response from the lock/power button. The phone is not frozen - if I touch the areas of the screen where the various icons should appear, I feel the force feedback, messages etc. are still received, the LED in the top left behaves as it should - but the screen is black. The only way to make the phone usable again is to reset by removing the battery or long pressing the lock/power button.
I also noticed that, for a brief period (during the last hour) the top quarter of the phone growing very warm when nothing appeared to be happening, although this is no longer the case.
Also, the phone is no longer recognised by Minimal ADB and Fastboot, although it is recognised normally by Windows 7.
I have tried dismantling the phone, to no change. All connections appeared to be fine before, and appear fine now.
Apologies if this should be posted elsewhere. I found descriptions of similar problems, but none really matching.
this is a different issue than this. After a system crash after logging into a 4G network the phone doesn’t ring any more when the mobile number is called. And the caller doesn’t hear the ring indicating tone. The FP2 doesn’t do anything as if the battery had been removed without logging off the GSM network.