With the Fairphone Open OS, I have the problem that I can not get into the ringtone settings anymore. (Error message: Settings was closed German: “Einstellungen” wurde beendet.). It looked like I chose a mp3 file with umlauts that caused this, later another file (very short wav) also made this happen.
I solved this issue one time by going to the standard music player, long press on one file (without umlauts or other special characters) and set use as ringtone.
Now the issue is there again, probably because I chose a file as notification tone. This can not be set from the music app.
Does anyone know how to override the notification tone other than from the settings?
And more important, what files can cause this?
I attached some screenshots from ths logs when the settings crash (sorry, I don’t have them as text at the moment)
Just an additional solution to add: it would seem if the ringtone you’ve linked to has been moved/deleted, this also causes the above problem. I went into Settings > Sound & notification > Phone ringtone and choose another file. Tested an incoming call and all worked as expected.
Thanks for your reply.
Unfortunately this is not a solution since it is not possible to go to “Settings > Sound & Notification”. The error message “Settings was quit” (German “Einstellungen wurde beendet”) appears.
I don’t want to try to delete the chosen ringtone since then the bug in the thread mentioned may appear and I can not change the ringtone anymore. I need the phone to be functional for my job at the moment.
I have the same problem: In the settings, “ringtones and notifications” are crashing when selected. I can’t choose any more another ringtone.
I got that issue after installing the app “rings extended” (which was stopped for development years ago; I didn’t notice this befor installing the app). I deistalled “rings extended”, but the issue stayed.
Anyone an idea how to solve the problem?
Thank you very much!