Since I started using a second SIM the ringtone doesn’t play when I get a call. I’m not sure if these two things are related or not. I’m abroad and my UK SIM is basically not usable (unless I’m using WiFi) as I didn’t get roaming enabled before I left. So I’m not sure if the problem is restricted to the local SIM. Even when I go to the ringtone select screen none of them will play. I’m not sure if notification sounds are playing - I’ve not heard it go off but it does play in the select sound screen. Music from Spotify plays as normal.
Never mind, I am an idiot! Accidentally set it to priority calls only. 
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