Return address for fp, shipping lithium batteries internationally

neogeo · May 29, 2018, 9:48am

hi, international user here (NZ) tried buying a new battery since having issues with my second hand one, however the shipping service I was using won’t send lithium batteries overseas? so I need the returns address for fairphone, or a method of sending this item internationally.

could anyone help, either way?

thanks.

Amber · May 29, 2018, 11:27pm

Try Borderlinx as a parcel relay service. They give exact information about Li-Ion battery delivery and will assign you an address in Germany or England and send the parcel to your address in New Zealand. The delivery may cost slightly more than the price of the item, but New Zealand is not exactly Europe as well.

neogeo · May 30, 2018, 2:26am

thanks for the response, I’ll try that next time, however the issue is my battery is already at a mail service who are refusing to ship it due to the regulations around lithium batteries in the mail.

could anyone provide the return address for fairphone?

thanks.

paulakreuzer · May 30, 2018, 4:40am

Fairphone can. Contact them at support.fairphone.com.

neogeo · May 30, 2018, 5:57am

already have, waiting on response, been a week+

paulakreuzer · May 30, 2018, 6:02am

Then give them a call. You can find the number here: #contactsupport.

neogeo · June 11, 2018, 9:43pm

sorry I’m outside of the eu.

would anyone know the address by chance?

system · December 11, 2018, 9:43am

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