Request getting old and no answer


like many of you i’m getting more and more disappointed by the fairphone team as my 6 months old fairphone has broken down for the second time. The first time i got a pretty quick answer to my request as i was still in the 15 days return period. But this time i sent a request on the 15th May, and still no sign of life. I guess i should have returned it when i could.

Fair phone if you read me, get in touch : #104974.

If you didnot already call official support by phone please try tomorrow morning given the number from the official support web page and of course the business times.
Do me a favour and copy your post in this forum right into the following topic:



Thanks for jour feedback.
I cannot fond a phone number for the support team.
Could you help me to find it?
scroll to end and find:
Or call us: Mon & Tues 10:30 - 18:30 and Wed-Fri 9:30 - 17:30 at +31 (0)20-788 4400.

This is mainly a community forum, so it is not guaranteed that a FP staff member will read it here. Post this into this thread, as there staff regularly looks into it.

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A post was merged into an existing topic: Support request not answered yet