Registration process

Hello, I have issues when I want to upload my proof of purchase. When I tap the “select a file” button, nothing happens.

Did you try different browsers?
Maybe you use a PC/notebook to register your extended warranty (I think at least that you want register this).

Yes, I want to register my extended warranty. I use the Fairphone app on the phone. Can I use a browser on my laptop?

Head over to:


It worked! Thanks a lot for your time and your help :slightly_smiling_face:

1 Like

Just to say me2. Just received my FP5, and the button to select the invoice file did not work. Had to register on the desktop web.
PS: I have firefox as my default FP5 browser, but, being an app, it should make no difference.

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