I received my new phone last week but don’t have a paper receipt (yet). The piece of paper that came with it specifically states “Dispatch Notice”. I tried to register for the extended warranty but it asks for a picture of the paper receipt. Can I register without a paper receipt?
Where did you order from? Don’t you have a PDF invoice?
I have a PDF invoice. The registration page specifies that I have to upload a photo/scan of a paper invoice.
The 3rd step at Register your Fairphone 4 - Fairphone states the following:
Upload your proof of purchase
Valid proofs of purchase include a digital scan, pdf file or photo of your paper receipt. Please upload 1 file that shows the following information:
- Date of purchase
- Fairphone model
- Purchase price
- Name of reseller, if applicable
So just upload the pdf invoice. I did the same and everything is fine.
Thanks. I got confused by the wording, it made it sound like you had to upload the paper receipt but could do it in different file formats. I have pdf so will do that.
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