Hey together, last week, my new FP2 arrived - and nearly everything is fine with it :slight_smile: But one or two times a day, i have to re-enter the PIN of my first (and only) SIM-card. The phone doesnt reboot! When i watch the uptime in the Settings-app, it says over 48 hours uptime (increasing…

Hi Werner, Since the update to Fairphone OS 1.5.1, I also have “The re-enter SIM PIN” problem. Gives this a clue? Kind regards from Holland Kees

I have the same problem now. Installed the update 1.5.1 and a week later i have to reenter my pin several times a day

Since the last update I am also experiencing this problem, about 5 times per hour I need to re enter my SIM PIN and my phone has to reconnect to the network. My SIM cards are: SIM1: Ben NL SIM2: Tele2NL When I disabled the Tele2 simcard the problem persisted but I only had to unlock my BenNL sim…

I also have a similar problem since yesterday: My FP2 loses the connection to the network very often. Edit: My mobile networks are SIM1: Germany / O₂ SIM2: Germany / O₂ Both SIM cards are affected. Which network are @chmod775 , @Kees , @Eric_h , @Matheas using and are both SIM cards affected (if…

Same problem here. Also both of my SIM cards are O2 Germany.

Hey Werner and all the others and thanks for your reply! I was a little busy so i didnt looked in the forum that often :slight_smile: Yes of course, i checked the sim card and in the meanwhile i tested the new one from my provider - no chance :frowning: I disabled the pin completely as a workaroun…

Hey tofra, i use only one SIM (in slot one) from 1und1 (a Vodafone reseller) :slight_smile:

I have got exactly the same problem! 1.5.1 and a congstar sim card. I tried reinserting the sim card several times. I will try and call support after work today…

Seems to be connected to using GPS services: as soon as I use Google Maps and use it to show my position I need to re-enter the pin. Also the same with Pokemon Go: as soon as I start the app, and it begins using GPS, I need to reenter my sim pin! edit: funny enough not every time.

Re-Enter SIM PIN

Help Fairphone 2

werner_noebauer July 24, 2016, 1:14pm 2

Hi chmod,

I guess you checked if the SIM card is properly placed in it’s slot?

There are some SIM card types which cause problems, maybe your SIM card is one of these: