Random and frequent reboots on FP OS 18.09.2

Hi folks
It´s been practically two weeks since this thread was opened, and unfortunately this problems doesn´t seem to be even close to being solved.

There´s several things I´d like to point out.

  • It seems quite clear that for most of us the problem is not hardware related. Even so, it´s wise, as @BertG mentions above, to take the test.
  • Concerning possible solutions, or rather palliative measures, @maskhat suggests things like resetting app preferences, cleaning each app´s cache and turning off background data. Personally, I tried the first two for a week, to no avail. I just turned off background data for most of the apps and I´ll see how it works and report on it.

Some stuff I have encountered:

  • Sometimes, after a random reboot, the screen doesn´t react to touch. Solution: Hold the power button for 20/30/whatever seconds.
  • Battery usage is indeed better than before the 18.09.2 update, as well as the response time of most of my apps, but…
  • Obviously, after having to go through a certain daily amount of reboots, the battery gets drained.
  • I might have found a pattern: Whenever I go for a run, it reboots at least twice (if not more) in a lapse of 30 to 45 minutes, sometimes it happens after just 5 minutes. This period is quite usage intensive, since I normally activate, GPS, data connection (sometimes) and bluetooth; regarding software, it´s got both the running and music app on, both updated to their latest versions. This kind of usage didn´t trigger any reboots before, now it´s the new normal.

My FP2 seems to be rebooting even more frequently, whatever the usage intensity is. As some people, as well as myself, have mentioned, the possibility of a reboot is likely when the phone is charging or just being idle, or when it´s being used. This last thing is what I´d like to reiterate, the issue is as much the amount of times it reboots throughout the day, as the moments it does: for me it´s quite a classic to see the alarm didn´t go off, because the phone is asking for the PIN (please don´t suggest disabling the PIN prompt, nor buying an alarm clock) when I wake up, fortunately/unfortunately I´m a light sleeper; the above mentioned problem while running (I know, first world problems, not really an issue) In any case, it goes and it may go off in circumstances where the level of annoyance could reach sky high rates, causing potential loss of data, important calls and whatnot. It´s a connectivity device that can not be relied on at this moment, because it just can not stay connected.

I´m happy to see that people from Fairphone are having this in mind, as they have included this thread in the Android 7 update: most annoying bugs, FAQ, etc thread, where, @pastaman, issues like not being able to turn on the phone while charging are acknowledged as known bugs. But it is still very bothersome. Hope the FP crew can get to a solution.

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