Proximity/Light sensor rubber lost

Hi all,

after changing my broken display to a new one it turnes and stays black during a call. I noticed my proximity sensor returns only the value=0.

After disassembling it again I noticed I lost the small rubber between the sensor and the display. As described here https://de.ifixit.com/Guide/Fairphone+Display+Assembly+Replacement/20605 (2nd comment for Step 26) it could be the reason for this issue.

Sadly it is not purchasable in FairphoneStore; any ideas where i can get this small rubber from?

Thanks for your help

Fairphone support may be able to help you there. You can submit a support request here.