Problems with technical support

Hi @mpolito1969,

Heartfelt apologies for the experience you’ve had so far. Just a note that we will be releasing a new software update by tomorrow at the latest, which would likely be a fix for the reboot issues you’re encountering. When it goes live, I will post about it in the forum too.

If you still encounter the same issues after tomorrow, please update this thread with your support ticket number and I will follow it up with my colleagues in the Customer Support team.

Apologies once again for the inconvenience, but thanks very much for your patience thus far.

Best,
Rae

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