Hello People
I’m using my Fairphone for almost 6 Months now and I’m very happy with it.
Two weeks ago I saw that there are some tiny bright dots on the display that can be seen especially on darker backgrounds. Meanwhile there’s a whole cluster on the display and it’s getting worse.
I never dropped the phone or exposed it to water etc.
Does anyone have an Idea what the problem is?
Thanks in advance
Tim
Hi and welcome, if not done also #contactsupport , they need some time to respond.
Not sure if it would help, however the first I would try would be dismantling und cleaning the contacts.
Do you use a screen protector?
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Thank you
Not yet, but I’m going to contact them.
Yes I use a safety glass. I just removed it for the Photo.
Also have not checked any of the contacts yet. Maybe worth a try
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It’s only a guess but moisture, from a humid atmosphere could have got between the glass and the active screen.
But as mentioned contacting support is pretty important early as possible given some delays that are experienced
system
Closed
July 1, 2023, 6:56pm
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