Problems with Display - Bright spots on darker backgrounds

Hello People :slight_smile:

I’m using my Fairphone for almost 6 Months now and I’m very happy with it.

Two weeks ago I saw that there are some tiny bright dots on the display that can be seen especially on darker backgrounds. Meanwhile there’s a whole cluster on the display and it’s getting worse.

I never dropped the phone or exposed it to water etc.

Does anyone have an Idea what the problem is?

Thanks in advance

Tim

Hi and welcome, if not done also #contactsupport, they need some time to respond.

Not sure if it would help, however the first I would try would be dismantling und cleaning the contacts.

Do you use a screen protector?

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Thank you :slight_smile:

Not yet, but I’m going to contact them.

Yes I use a safety glass. I just removed it for the Photo.
Also have not checked any of the contacts yet. Maybe worth a try :slight_smile:

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It’s only a guess but moisture, from a humid atmosphere could have got between the glass and the active screen.

But as mentioned contacting support is pretty important early as possible given some delays that are experienced