Problems synchronizing contacts from Exchange Account

Hi freinds,

I have been using my phone for a month now. I have an open exchange account on Strato.de and it worked fine until now.
Today my contacts are empty, the phone shows only those storend on SIM.
Also my calendar appears empty.
Just emails are still synchronized.
I did not change any settings, all three are marked for sync.
Other clients (Web browser) show that the account is OK.

What’s wrong?
kind regards,
Tad

If you did not apply any updates or install any apps before this occured, I think it’s got something to do with the server. I suggest you to contact your provider and ask if they changed something in their setup.

Hi Stefan,
The provider did not change anything. I deleted the account and installed it again. It works now, but I still do not know what was wrong.

1 Like

Possibly some other app (maybe Google?) messed up the account settings of your Exchange account.
Deleting the account and installing it again should be the first thing to try. Good you came up with it yourself! :smile: