I was out most of the day yesterday but not using my phone. When I got home the battery was flat so I put it on charge, thinking it was a bit weird as it had been fully charged over night and without Candy Crush or Pokemon it should’ve lasted!
When it came back, it had the “Updating app n of 167” screen so I assumed it had done an update. But then it kept trying to download 1.8.1 and freezing after a few percent. I downloaded it from my laptop, put it onto a MicroSD and then safe-mode installed it onto my FP2.
Now, it freezes many many times, rendering it useless as a phone. Seriously, it won’t last fifteen minutes without completely locking, no clock update, no scrolling text, no response to touch-screen. It also now has a four hour battery life. When it does work, no useful apps work - Facebook is dead, FB messenger crashes, SleepCycle doesn’t work. With the freezing issue I can’t use the default alarm clock either.
I have raised a support ticket but I wondered if I was alone, or if there was anything I could try?
I think i have the same problem. It happend this morning suddenly my phone froze (while getting very hot) and since than i keep rebooting . Dometimes i get a message that fairphone launcher 3 is not reacting with the option to close the app or wait. Neither choice has any positive result, it just freezes again for the next reboot. I think i also raise a ticket,
I think You should reinstall the Update 1.81 manually and clear the cache before. Erasing the cache was the solution for me in another case where the update failed.
If you hold down volume up and power for over 5 seconds you get a special menu, rather like going into safe mode in Windows. There is an option in there for clear cache, as well as install from SD Card.
Unfortunately I tried this and it didn’t make any difference!
So… I backed up my Fairphone2 thoroughly. I removed both SIMs and the SD Card. Then I did the system recovery menu (power button plus volume up for five seconds) and chose factory reset.
It took around six hours to download all my apps when I reconnected my Google account. After nearly 24 hours without a crash, I put in a SIM card, and have slowly re-introduced them.
So far, so good. Everything seems to work and it’s free from crashes. I think I had one “Facebook has stopped responding” but that was it.