My Fairphone 3+ keeps rebooting within a minute of booting up since updating yesterday evening. Strangely enough it only happens on battery and while plugged in to the power outlet, it works fine when connected to my computer through USB (though it charges very slowly).
When I turn it off so it stops rebooting and plug it in it vibrates every 10 seconds and doesn’t charge.
I’ve tried taking out my SIM cards, my SD card, putting it in flight mode, booting into safe mode, checking for new updates in case it hasn’t installed correctly and even leaving it on the bootloader menu. None of this works. I’m very hesitant to do a factory reset because reading the forums here it seems unlikely to help.
Anyone know anything I can do except wait for support to reply to my ticket next week?
Where have you read this?
A factory reset could help in this case indeed, if you’re ready for it and don’t mind.
Support will probably ask you to factory reset anyway.
Otherwise you could try to do a manual reinstallation of FPOS, which I believe shouldn’t delete your userdata and your apps (but I’m not 100% sure, perhaps someone else can confirm).
So no, probably not an app.
Not really similar, because the issue you are linking to is about vibrating when plugging the charger with phone switched, and also not about rebooting (here the “vibrating” is probably because the phone is rebooting).
I am having the same issue, after updating it won’t charge, keeps turning on when plugged in but not charging at all. I am once again taking the battery out for a bit and seeing if this helps it reboot as it suggests on the website. Did anyone find out how to get it to charge?
Okay thank you! I updated it on Tuesday night and since then it has not charged at all. I will try starting it in safe mode and reinstalling the update manually- I assume it says how to do that on the website somewhere ahah.
Try charging it by connecting it to a computer through USB (make sure not to use a fast-charge port if your computer has those). What also worked for me was charging it with a power bank through the slow-charging port.