Phone completely dead - Reset device

Help Fairphone 1
1

Hello

I have an FP1U since about 3.5 years and am very happy with it.

But two weeks ago, my phone stuck during startup.
So i tried to make a eMMC Reset.
During this process, the battery fell out,so the process interrupted.

Now I even cannot access the boot-menu by pressing [Volume Up & Power On]
The phone does not react at all, and is even not detectable as USB-Device with any kind of OS.

Is there anything I can do to save my phone?
Does anyone has an idea?

Thanks a lot for your response and best regards
Hannes

2

Can you charge the phone?

3

Hello Lidwien

Thanks for your fast response.
If i plug the phone, the LED is not flashing.
So I assume that the phone is not charging.

Any idea how the phone can be rescued?

Thanks and best regards.
Hannes

4

Do you see a red, yellowish or green light?

5

Hello Lidwien

What a fast response.
I do not see any light at all.
There is no LED flashing at all.

Best regards
Hannes

6

If you see not light when your phone is connected to the charger, then it could be that your battery is fault or your usb-connector.
Perhaps there’s somebody having a Fairphone 1 in your neighbourhood, so that you can have your phone tested with another working battery.
May I ask where you live?

1 Like
7

That would be my guess as well.
My FP1 battery died on really short notice as well. From one day to the next, there was no more charging.
And if @hafisch dropped the battery, that may very well have “done the trick” to put a sudden end to the batteries suffering.
I guess your advice is the best way to proceed.

@hafisch could make use of the fairphone community map to locate someone able to help:

I wonder if that map could somehow be placed more “prominent”, as I just stumbled over it when looking up, what a fairphone angel is. :wink:

8

Those things take time! :wink: #efct17 has just passed and soon the map will be populated with angles (making it a heaven). :smiley: :angel:

Btw: You can embed it on the forum:

Find the instructions here: #fprsmap

9

Hello everybody

Thanks for your responses.
But I have a few questions which are making me uncertain.

My phone died exactly during an eMMC Reset. So it would be a big mischance if the battery died exactly at the same moment.

Therefore my question.
If i plug in my phone and the eMMC is dead, should the LED flash?
Should the charging LED flash in any circumstances.

Is there a way to restore the phone if the Boot-Mode (Power & Volume Up Button) are not working anymore?

Thanks for your answers and have a nice evening.

Hannes

10

If the battery is dead, the charging LED won’t flash.[quote=“hafisch, post:9, topic:31761”]
Is there a way to restore the phone if the Boot-Mode (Power & Volume Up Button) are not working anymore?
[/quote]

https://forum.xda-developers.com/wiki/Fairphone_Fairphone/Guides#How_to_restore_Fairphone_if_you_totally_bricked_it

It won’t work, however, if the battery is dead.

11

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