Phone call problem and SMS

Hi,

I’m having some problems with my FP3:

  • Often, but not always, when I make a call I get the ring tone but once the person picks up I can’t hear them and they can’t hear me. I have to try it 3 or 4 times before it works. It seems to me that I have never had the case with an incoming call.
  • Sometimes SMS messages take around a minute to leave. In the middle of the exchange all of a sudden the sms stays in “Sending…” status for 1 minute before leaving.

Any idea how to solve this problem?

Thank you !

1 Like

Is your SIM card new or a bit aged already?
Sometimes aging causes trouble, you can find several posts on this using the search function.

Which provider are you using?

Thank you for your answer.

My SIM card is less than 3 months old.
My provider is Orange FR.

I was thinking of trying to do a phone reset. I will try it today or tomorrow.