Hi, I received yesterday a suspicious email, because it traced to a real purchase from my fairphone account that I had already received, and contained links to a different website. The command number, my postal adress, the products, everything was correct but since the command was obsolete, my susp…

This wasn’t from. a domain called trustpilotmail, was it? That would be the third-party feedback “collector” that Fairphone has signed on to. I think usually it emails buyers around 14 days after an item was sent to the buyer.

No it wasn’t. I really think it was malevolent, and it didn’t mention any feedback, just (obsolete) information that my order was on its way with the illegitimate links. Domain was https {semicolon} {slash} {slash} cdn {dot} eu1 {dot} exponea {dot} com I am now in the process of reporting the webs…

Yes Fairphone indeed works together with expoena (as do a lot of others). They are a legitimate service provider (more or less - I don’t trust any third party service at all but that’s on me). I too received a confirmation email about a purchase I did over a year ago. In the meantime I did several o…

Thanks for your insight. However how come exponea would just confirm shipment with hyperlinks all sending me through their website including the tracking link and just pasting previous elements of my order? It doesn’t make sense at all if it isn’t phishing or at least some abuse. Anyway something is…

via Fairphone Privacy Policy - Fairphone 9. Contact details If You have any questions about Our Privacy Policy, or wish to invoke Your legal rights, please contact us via privacy@fairphone.com . The supervisor of privacy legislation is the Authoriteit Persoonsgegevens (AP) or Dutch Data Protection…

Thanks. I have done that. However I did use their support forms on the basis of the order I had passed and that was used to send me a suspicious email and pasted the source code of the message with it. I used the following answer to one of their questions Why do you need help with your product? …

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