Only see number incoming calls and messages

I just switched from iphone and imported my contact by adding contacts to google account and I see them when I go to contacts. When I call people from this list it’s fine, but when I get an incoming call I see sim 1 and the number not the name. What am I missing? Google was not very helpful and Android is completely new to me… Thanks!

Do the numbers displayed in the contacts and when called have the same format? (country code, spaces, …)

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