October Update 🍁

[Ignacio]

Welcome to the new role!

I’m a fairly new Fairphone user and would love to keep my FP6 the longest I can. I am worried with the reboot issue in US/Canada even though I’m not there but might need to travel and wouldn’t like to end up disconnected because of this bug. However, I find thar the phones dying while charging is a super urgent one and not being taken of:

My fairphone 6 died suddenly

so last night while my phone was in the charger it decided to die. it got so hot i almost burned my hand. it was still responsive but it freaked me out so i turned it off but it did not cool off until the battery died (i think). now when its cooled down and i want to charge it, it heats up really fast again. https://youtube.com/shorts/qIfSdhYICYI?feature=share i unplugged the battery just to show its not the battery or the connector that is the issue. also this is the first time opening my pho…

Putting FP6 in a fast charger, regardless of the eco mode, can fry the SoC. I really hope it is a software issue and not a hardware one. But it really needs to be addressed. I hope you can share it internally as many of us are waiting for some statement. I don’t want to send it on warranty often just because it dies like that.

Thanks!!