Notification panel / connecting to computer

Hi all,

I’d like to connect my Fairphone to a computer to transfer my files. I found the following tutorial:

However, the computer doesn’t seem to recognize my phone. I tried the second step, looking for the MTP modus through the notification panel, but I couldn’t find this panel either. Can someone please show me how?

Thanks in advance!

Best,
Pablo

Hi Pablo,

What kind of computer operation system (PC, Mac, or Linux) do you use? What version?
Have you ever successfully connected another phone to your computer with the same cable before?

In this thread there are some screenshots about the notification panel.

To me it sounds like there is currently no working physical data connection between your computer and the phone. Can you also try another cable? Or test another gadget (mp3player, camera) with your cable and your computer?