Hi there, since more than tree weeks I’m not able to do or get ponecalls with my Fairphone 3. Nearly at the same time, as I got the Android-Update to 10. The Support seems to be not able to help. Is there anybody out there, that has the same problem - or get help or a solution?
Did you have a look here to check if any problem mentioned describes yours?
Hi Volker, thx. But I did not get a link for the Update 3.A.00045… Did everything the support said, but the problem stayed. Since three weeks only “sorry” but no solution.
I had a similar issue a few months ago: Somehow VoLTE got activated on my phone - although there was no support then for this feature from my provider.
Thus, I wasn’t able to make or receive calls: after a second the calls were canceled.
Have you already tried to deactivate VoLTE (enhanced 4g lte mode) and VoWIFI (wifi calling)?
- Settings -> network and internet -> mobile network -> advanced -> enhanced 4g lte mode
- Phone (app) -> three-dots-menu -> Settings -> calling accounts -> select sim -> wifi calling
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