I got an FP3 for few weeks now
I realized that after few days of run, more than half of the calls have non working or partially working sound/mic
Rebooting the phone does fix it, until it starts mis-behaving again
The symptoms are:
making a call, I can’t even hear the biiip, and I can’t hear the person that answers it. When I get to talk to the person (after a reboot or many trials) they say they could not hear me
same as above, except I can, hear them, thought that case is much less common as the first
same as first case, except I am receiving the call
Any suggestion ? @FP people could that be a SW issue that you will fix ?
I don’t think it is software, it looks like either like @ben suggests, sim card, or the FP3 itself.
You should try with another sim card, the one of a friend or whatever, and then contact the support service :-/
Also you can try to go in developer’s options (click several times on build information in about this phone, in parameters), then the last entrie called Service Meu, then perform related test to sound maybe.
For me it happens sometimes after headphones were used. So far best way to test if sound is broken is to test it after headphones get unplugged, so now I test each time after headphones are unplugged if sound is coming from speaker (just unlocking and locking phone to hear click sound) , if there is no sound I restart the phone, if there is sound everything is OK.
Recently I’ve been having this issue as well. Restarting fixes it. It seems to be related to using my wired headphones, since it never happened with bluetooth headphones. Around the same time I also started having the issue of sound in music and videos not playing until I adjust the volume. I have wifi calling on.