No data connection

Hi There,

I think already a few updates ago my phone all of a sudden stopped connecting to my computer.
I get this message when I do:

'Can’t access device storage’
and then it asks if my device screen is locked, which I don’t believe it is, nor ever was is the past.

I was able to connect fine in the past so I know it’s not the cable.

Is there something I’m missing?

Thanks!

Did you make sure that you have MTP selected as data transfer setting?
(when connecting a cable, you get the usb-connection menu when scrolling down from the top)

See also:

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I was able to connect fine in the past so I know it’s not the cable.

That’s not necessarily true. Cables can break and they do that a lot.

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True, but I’ve checked with other cables to be sure…

Thanks, that was it!
I wasn’t seeing the USB options for some reason, then it showed up!

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