Hey guys! Sorry if this is the wrong place for my issue, but I really tried all other ressources and ways of contacting support, they all don’t work and I’m a bit in real trouble now…
Here’s my issue:
I just received a new Fairphone 2, followed all the instructions, but it wont start / power o.
My new Fairphone2 (Order Number FP300078356 ) arrived today. I watched the unboxing video, but unlike shown there my Fairphone was already put together / assembled in the box.
However, I charged it, as the instruction said, the screen of the phone showed a picture which looked like the internal of the phone, at least for a short time. The LED top left was green, so I assumed it was already charged.
I opened it and put my SIM inside, tried to turn it on, doesnt work. It vibrates, but doesnt do anything.
I took out the battery, put it back in, tried on and off the charger, doesnt turn on when I press the power button.
I left it at the charger for a while, although the LED is always green, no difference.
Tried switching on with and without charger - it always vibrates a bit but doesnt do anything else, screen is black.
I really appreciate your help, thanks!