My screen sometimes wont reactivate if I've not touched it for a while

I’ve only had my phone a couple of days but a couple of times I’ve tried to turn the screen on and it won’t do anything. Just the little light at the top left switches from off to faint to bright, and so on. The only thing I can do is take the battery out and start again. I’ve missed calls this way, which I’m finding a bit unsettling. Thanks for any tips. Hugh

Please take a look at the #blackscreenguide and - if you don’t find a solution there - continue in the topic linked there that best describes your issue.

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