I’m trying to start my fairphone but it doesn’t move from the initial screen, the screen with the fairphone logo. It looks like a software problem. Do you have any idea on how to repair it?
Thanks a lot!
I’m trying to start my fairphone but it doesn’t move from the initial screen, the screen with the fairphone logo. It looks like a software problem. Do you have any idea on how to repair it?
Thanks a lot!
Thanks Johannes. How can I do that?
Sorry, I see that you are sharing the link! thanks a lot! I’m gonna try
It does not work. I tried rebooting from recovery but it is still frozen in the initial screen. Do you know anything else that I can do?
In recovery mode, you could try to wipe the cache partition, and then reboot again. A reboot after wiping the cache may take a bit longer.
Another option is to consider a factory reset from recovery, but this will delete all the data on the phone (which is why I’d try the other options first.)
You can also install Fairphone OS manually again. What you are experiencing is called a “soft brick”.
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