Microphone is dead


I have a FP2 and my micro is dead. No one hear me when they call me, no sound is recorded with the soundrecorder. What I already did:

  • Check it with the setting-tool and soundrecorder.
  • Did not work, so i ordered a new bottom modul.
  • Replaced the bottom modul.

Obviously, the problem is not the bottom modul. I just replaced it. What else can cause the problem?

Did you check/try to clean the contacts where the bottom module is connected to the phone?
Don’t really think the problem is software-wise. But anyway, do you have a working backup so you could you try a factory reset?

1 Like

I did not clean the contacts, but they did not seam to be dirty. How do I clean the contacts without destroying anything?
Factory reset did not solved the Problem.

Does the case sit in position properly? There is just a tiny 1 mm hole for the microphone.

You performed both tests (Settings > Maintenance > Checkup > Primary microphone + Sound recorder) with both bottom modules (old and new)? Does the secondary microphone (at the opposite end of the phone) work?


This topic was automatically closed 182 days after the last reply. New replies are no longer allowed.