Micro-usb slot broken - new motherboard needed?

[jannekilpinen]

Hi. I found a service company in Finland who dared to open my Fairphone 1st edition. They replied: “We couldn’t find the matchable charger port as spare part, but if you can find it, we can do all the technical work”.

The problem (phone doesn’t charge) appeard after dropping the phone with charger attached. Question: Is it possible to order the suitable micro-usb slot/port, or do I need entire motherboard? As the work will cost 85€ I would appreciate saving in the spare part costs… Thanks!

[Stefan]

I filed this from help into the repair category.

See this (but be careful, this might make your warranty void):

FP1(U): USB connector / part number and order information

I hope my reply can help you even if your post is a bit old now! It happens the same to me. The USB connector did not work anymore and it charged only in that position. I’ve opened the phone and discovered that the PCB tracks soldered to the three central USB pins were broken (but you can still have some contact pushing the pins downward pushing the connector like you did). I solved this way (with the help of a professional microscope and the help of my solder-wizard Fabio M.: We have: re…

[ArchiePie]

Has anyone had a similar problem with a FP2 still in warranty? Should I send it back? What would it cost?

Thanks

[Stefan]

@ArchiePie I replied here, please avoid posting the same issues in various threads.

@jannekilpinen This might be something for you:

Repairing the USB connector / socket

For those that are interested I succeed in repairing the USB connector. After an accidental fall with the charger plugged in the USB connector was not charging anymore. In that precise moment I remembered that the USB connector was indicated as one on the potential weakness of the FP1. It was true . You can find what I did to repair it here: Don’t lose your money. Keep repairing!

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