Loading problems from the beginning

My FP4 is half a year old, but made noises and vibrated while charging from the beginning on. When down to 1% it took hours to get over that point. Last night I charged it the whole night for the first time and this morning its dead. Any idea how I could get it running again? It never fell down and I have never opened it by now.

A post was merged into an existing topic: Fairphone 4 Ladeprobleme