So… How did you test? Because this form fails for me in all sorts of ways.
I’ve tried Edge, Firefox, and Chrome. I’ve disabled enhanced tracking protection and my ad-blocker on Firefox.
If I enter nothing and hit the “Submit” button, I get the expected error list of fields I didn’t fill in. But after that, but button is dead. So to try to figure this out I need to re-fill in the form each time, omitting fields as I go to try to find out which one is stopping it from submitting.
Can you (or anyone) at least confirm you’re/they’re seeing this behaviour?
I’ve attached a screenshot of what I’d like to submit, but I’ve started trying different values to see if any combination works. I’ve been trying to use my browser developer console, but I don’t know enough of what I’m doing. I’m putting debug breakpoints in all over the place, and it really just seems like the button does nothing after some point.
Edit: Being logged in before trying to submit the form also doesn’t help. Edit 2: I was able to submit the form with “What is your request about?” set to “Something else.” Edit 3: It’s specific to “What is your request about?” “A Fairphone product I already own” Last edit: Yup. That’s where I hit the roadblock. I can’t get any combination of values or attachment types will work once I select “What is your request about?” “A Fairphone product I already own”. I’ve even gone so far as to remove special characters from my subject and description. I’ve tried .png and .pdf attachments, a different email address, and different combinations of product and where I purchased it.